We collect personal information from visitors to this website through the use of online forms and every time you e-mail us your details. We also collect information about the transactions you undertake as part of the purchasing process.
We process personal information collected via this web site for the purposes of providing and personalising services and dealing with your enquiries and requests. Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible.
We will also use your information to provide you with information about our products and services and those of carefully selected third parties. By providing us with your e-mail and postal address, you indicate your willingness to receive this information by e-mail and post.
We work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, and home interiors categories. They share information on what their customers buy. Epsilon Abacus analyses this pooled information to understand consumer's wider buying patterns. From this information, retailers can tailor their communications, sending people suitable offers that should be of interest to them, based on what they like to buy. Epsilon Abacus may transfer data outside the EEA. The transfer will take place in the presence of appropriate safeguards, including standard data protection clauses adopted by the EU Commission.
To find new customers for our business we are a member of a co-operative of UK retail brands that pool and share transactional information. We work with a Company called Conexance that processes customer transactional data on behalf of each member. This process highlights spending patterns and allows us to identify suitable prospects to receive an introduction from us via the post. Thus, we send offers and information only to prospective customers that are likely to be interested in buying from us. Co-op Member brands operate in numerous categories, including apparel, home and garden, collectables, food and wine, gadgets and gifts, entertainment, health and beauty, travel and leisure. If you would like to exclude certain categories or rather your information was not included in this processing at all just email firstname.lastname@example.org
and we will ensure it is not shared for the purpose above.
You may opt-out of receiving this information at any time by following the instructions contained within the marketing communication or by sending us an email at email@example.com
or calling us on the Support Line: 0333 043 5000 or writing to us at the following address: Tru-Diamonds, Unit 4, Del Guerra Court, Gelligron Industrial Estate, Tonyrefail, CF39 8ES, United Kingdom.