The Tru-Diamonds™ website as well as our online funnels and/or social media sites (“Online Channels”) and related products and/or services are made available to you in accordance with the following Terms and Conditions (“Terms”) as well as any other rules posted on the website or funnels from time to time. By using any part of the Online Channels you signify your agreement to be bound by these Terms. If you do not agree to all the Terms you should not access or use any of the Online Channels .
We reserve the right to update, change or replace any part of these Terms at any time. You can review the current version of the Terms at any time on this page. Your continued use of the Online Channels following the posting of any changes constitutes acceptance of those changes.
Tru-Diamonds™ is the registered trademark of Monark Global Limited (“Monark”) a company registered in England and Wales, Registration Number 03977053. Our registered address is 27/28 Eastcastle Street, London, W1W 8DH, United Kingdom.
STATUTORY RIGHTS, JURISDICTION AND GOVERNANCE
None of these Terms affects your statutory rights. Your use of this website and any contract between you and Monark for the sale of products will be governed by and construed in accordance with English law and be subject to the exclusive jurisdiction of the English courts. If any provision of these terms is or becomes unlawful, void or for any reason unenforceable, then that provision will be deemed severable for these terms and conditions and will not affect the validity or enforceability of any of the remaining provisions.
GENERAL CONDITIONS
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Online Channels or any of the products featured on them.
We reserve the right to modify the contents of all or any of the Online Channels at any time and, by agreeing to these terms, you recognize that it is your responsibility to monitor for changes that may affect you.
PRODUCT INFORMATION AND DISPLAY
All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products we offer.
ERRORS, INACCURACIES AND OMISSIONS
We try to keep all information on the Online Channels as accurate as possible but there may be information that contains typographical errors, inaccuracies or omissions relating, but not limited to, product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right, but do not have an obligation, to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on all or any of the Online Channels is inaccurate at any time (including after you have submitted your order).
INTERNATIONAL ORDERS
International orders are dispatched from our UK distribution centre on a DDU (Delivery Duties Unpaid) basis, which means no duties and taxes are included in the purchase price and any incurred in the destination country are solely the responsibility of the customer. Payment of these may be necessary to release your order from customs upon arrival. If you require further information on these duties and taxes, please you contact your local customs office directly before accepting these terms and conditions.
RIGHT TO CANCEL
You can cancel your order at any time prior to shipping and you can return any items you do not want for a full refund of your purchase price. Returned items must be unused and returned, in their original packaging as received. Please carefully read the full conditions at OUR GUARANTEE (Link to our Guarantee page).
OUR GUARANTEE
For full Terms and Conditions of our Guarantee, see Our Guarantee (link to our guarantee page).
RETURNS AND EXCHANGES
PIERCED EARRINGS RETURN POLICY
For reasons of hygiene, pierced earrings cannot be returned for refund or exchange unless defective in manufacture.
DATA PROTECTION
Your data will be handled in accordance with the UK General Data Protection Regulations (GDPR). For more information see our Privacy Policy (link to our privacy policy).
REPRODUCTION AND DESCRIPTIONS
We make every effort to display as accurately as possible the colours and images of our products but, for various reasons beyond our control, there may be some variation in the way they are displayed on your device. Every reasonable care is taken to ensure that descriptions and specifications are accurate, however, we cannot accept responsibility for any errors or omissions of whatsoever nature.
SECURE TECHNOLOGIES
Please note, we will never ask you to confirm any account or credit card numbers via email and if you receive an email purporting to be from trudiamonds.co.uk asking you to do so, please ignore it and let us know immediately.
COPYRIGHT
Copyright subsists with Monark for all of the content on the Online Channels. The brand name and logo of Tru-Diamonds™ is the registered trademark of Monark and all other brand names, product names and titles used in this site are trademarks or trade names of their respective holders. No permission is given in respect of use of any of the above and such use may constitute an infringement of the holders' rights.
